FAQ
How Do I Manage My Order?
Most order changes can be made through your order confirmation page including: quantities, shipping address, and cancellation.
To find your confirmation page, open the confirmation email that was sent when you placed your order and click "View your order".
Or, click the button below to view all orders:
If you need additional assistance, please reach out to our Customer Service Team at support@thegildedteafling.com
General
                    
                    
                      How do you make your tea?
                    
                    
                  
                  Our tea is hand designed by our enigmatic Teafling (with the help of our two incredible owners, Sydney and Thea). With their combined brain power, impossible flavors are brought to this plane for your senses to experience.
All of The Gilded Teafling tea blends are hand blended and ethically sourced.
                    
                    
                      How do I make a cup of tea?
                    
                    
                  
                  All of our packaging includes direction on the back on how to blend yourself a cup of tea (8oz-12oz). Each brew is different, so make sure to keep on eye on those brewing instructions.
You will need:
- A tea infuser (you can buy a custom one on our website or use a strainer from your house or even a cheesecloth)
- A mug or tea cup
- Some hot water
- Our tea!
                    
                    
                      When does my tea expire?
                    
                    
                  
                  All of our packages include a preferred best by date.
These blends will eventually expire, and we recommend that you consume all products before the date labeled on the packaging. Generally our teas are consumable beyond their best by date, although they may lose flavor and potency over time.
If you have any questions, please email us at support@thegildedteafling.com
                    
                    
                      I don’t like tea …
                    
                    
                  
                  Nice to see you here then! The Teafling some incredible recommendations for you:
Kraken’s Embrace
This incredible blueberry mint green tea is an excellent blend for our Level 1 tea lovers. It makes an excellent iced tea, and an even better lemonade ice tea.
This flavorful lemon berry herbal tea and a spoonful of honey will hypnotize you. You will start to think “Am I a tea person now?” That is the power of the witch’s spell, and she has no mercy for low level tea lovers.
                    
                    
                      I LOVE tea!
                    
                    
                  
                  We are SO happy you’re here! We love tea as well! Our recommendations for high level tea lovers are:
Palace Gardens
Our best seller, this enchanting brew will dethrone any of your resident Earl Grey blends. The flavors of rhubarb and rose will transport you to high tea with the Queen of Theloria, and make sure you drink with pinkies up. 
This EPIC: The Musical Blend is a favorite for herbal tea lovers, and is unlike anything you have tasted before. Beware the witch of Aeaea, for she is spellbinding and dangerous. Her roses are beautiful and alluring, but with one taste you will feel the spiciness of peppercorn and the smoothness of white chocolate.
Artificer Noir
Think you're a level 10 tea lover? Try out this unique smokey lavender lapsang souchong tea and tell us of your journey. Many adventurers have tried, but few come back from the technofantasy streets that are covered with a mysterious veil of mist … or is it smoke?
Purchasing and Shipping
                    
                    
                      What countries do you ship to?
                    
                    
                  
                  At the moment we ship domestically and internationally to:
- USA
- EU
- Canada
- Australia
- New Zealand
Do you have more shipping questions? Look at our Shipping Policy here.
                    
                    
                      How do I change my order?
                    
                    
                  
                  To make changes to your order go to the confirmation email sent when you placed your order and click "View your order".
Here you will find options including:
- Address Changes
- Item Changes
- Order Cancellation
                    
                    
                      Return Policy
                    
                    
                  
                  You can find our full Return Policy here
To start a return, please contact our support team at support@thegildedteafling.com
Questions left unanswered? No problem!
                    
                    
                      Get in Touch!
                    
                    
                  
                  If you still have a question that was not answered by our FAQ page, please email us at support@thegildedteafling.com
