Cancellation policy

Subscriptions (Subscribe & Save and Monthly Subscriptions)
When you subscribe, your payment method is charged automatically on each renewal date for as long as your subscription is active. Each renewal creates a new order that ships on our regular Wednesday schedule.

You can skip, pause, or cancel your subscription anytime by signing in to your account at thegildedteafling.com/account and selecting Subscriptions. To avoid being charged for your next renewal, please make changes at least 48 hours before your next billing date. There are no cancellation fees, and cancelling stops all future charges.

If you’ve already been charged for a renewal, you can still cancel that order for a full refund as long as it hasn’t shipped. Once a renewal order ships, it’s final under our Refund Policy.

Any Subscribe & Save discount applies only while your subscription is active.

Pre-orders
Pre-order items are paid in full at checkout and ship once they arrive in our warehouse. Your entire order ships together when the pre-order item is in stock.

You can cancel a pre-order for a full refund any time before it ships, from your account or by emailing support@thegildedteafling.com. If a pre-order is delayed, we’ll email you with an updated timeline.

Questions? Reach us anytime at support@thegildedteafling.com.